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What is FUP and what can I do if I exceed the same?
Many plans have a Data limit up to which a customer can enjoy seamless speed. On exceeding the data limit the speed gets reduced to minimum plan speed which depends on the original plan speed. This is called the FUP or the Fair usage policy. If you exceed your data limits, you can purchase Flexybytes+ from SIKKA that give you additional data at your original plan speed on a one-time basis. There is no limit on how many times you can purchase the same.
What is flexyBytes+?
FlexyBytes+ are additional GB of data that you can add to your account if you feel your monthly data usage limit is insufficient to meet your data needs. This additional GB will be over and above your plan amount and can be consumed at the subscribed plan speeds.
Everything about flexybytes+
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How can I add flexybytes+ to my account?
You can add FlexyBytes+ to your monthly account either from the SIKKA Fibernet mobile app or by navigating to ‘Package/Usage' section in 'My Account' page on the SIKKA Selfcare portal. On the app, you need to click the top left hand side hamburger menu, click on shop, followed by Flexybytes and then you can select and purchase any FlexyBytes+ pack from the list of FlexyBytes+ options available.
What is the validity duration of flexybytes+?
Any FlexyBytes+ package will be valid for a duration of 90 days from the date of purchase.
Can I purchase flexybytes+ now and pay for it later with my monthly bill?
No, Payment for FlexyBytes needs to be done at the time of purchase and we do not provide the option to pay for it with your monthly bill at this point.
How many times in a month can I add flexybytes+ to my account?
There is no limit on the number of times FlexyBytes+ can be purchased.