Data Add on Related FAQs

  • Broadband Internet: High-speed internet (30 Mbps to 1000 Mbps) for homes and offices via fiber optic and wireless tech.

    Internet Leased Line (ILL):Dedicated, reliable bandwidth for businesses.

    Point-to-Point (P2P) Connection: Secure, cost-effective connectivity for remote offices.

    VOIP Services: Telephony solutions with unlimited landline calling options.

    Cable TV: Television services from their origins as Gomti Cable Network.

    EPABX Intercom: Internal communication systems for organizations.

    CCTV Surveillance: Camera installation, including projects for UP Police and Lucknow High Court.

    Infrastructure Services: Fiber optic leasing and free Wi-Fi zones (e.g., Hazratganj, Lucknow Smart City Parks, Lucknow Metro, etc. ).

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  • Many plans have a Data limit up to which a customer can enjoy seamless speed. On exceeding the data limit the speed gets reduced to minimum plan speed which depends on the original plan speed. This is called the FUP or the Fair usage policy. If you exceed your data limits, you can purchase Data Add on from SIKKA that give you additional data at your original plan speed on a one-time basis. There is no limit on how many times you can purchase the same.

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  • Data Add on are additional GB of data that you can add to your account if you feel your monthly data usage limit is insufficient to meet your data needs. This additional GB will be over and above your plan amount and can be consumed at the subscribed plan speeds.

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    • Data Add on give you access to additional data which you can add if you feel your monthly data limit is insufficient as per your requirement.
    • To add FlexyBytes, open the SIKKA app and go to Data Add on from the shop section on the top left hand side menu
    • Payment for Data Add on needs to be done at the time of purchase and it will not be reflected on the bill
    • Validity of Data Add on will be till 90 days of your purchase. The left-over data will be carried forward until 90 days or expiry of the same.

     

    Our plan details:

    Data Add on Data Price(Rs.) (Exclusive of Tax) Validity
    20 GB 120 90 Days
    50 GB 200 90 Days
    100 GB 300 90 Days
    200 GB 500 90 Days
    500 GB 1000 90 Days

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  • You can add Data Add on to your monthly account either from the SIKKA Fibernet mobile app or by navigating to ‘Package/Usage' section in 'My Account' page on the SIKKA Selfcare portal. On the app, you need to click the top left hand side hamburger menu, click on shop, followed by Data Add on and then you can select and purchase any Data Add on pack from the list of Data Add on options available.

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  • Any Data Add on package will be valid for a duration of 90 days from the date of purchase.

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  • No, Payment for Data Add on needs to be done at the time of purchase and we do not provide the option to pay for it with your monthly bill at this point.

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  • There is no limit on the number of times Data Add on can be purchased.

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